Politique d'expédition

Shipping Times

Shipping times vary by location. These are our estimates:

Location

*Estimated Shipping Time

United States & Canada

2 - 8 Business days

Rest of World

15 Business days


*This doesn’t include 1 - 2 day processing time.

*All shipping times exclude clearance/customs and Covid-19 delays

In case of out of stock, C'est La Vie undertakes to contact you as quickly as possible and to inform you of possible delays.

Changes & Cancellations  

Once your order has been placed, you have 12 hours to make a change to your order (size, color, quantity).  After this time, the order will be shipped and cannot be canceled.

In regards to cancellations, you must cancel your order 12 hours after making it for the cancellation to be applied. All you need to do is send us an email to support@cestlavieshop.com with the subject line "CANCEL".

If the item has already shipped, you will have to refer to our return policy procedures to receive a refund.

Tracking Information

You will receive an email with a tracking number once your order is shipped out. 

Will My Items Be Sent In One Package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages. However, you only pay the delivery costs once. 

Note: The buyer assumes the risk of loss as soon as the package is handed over to the courier service which will ensure delivery.

IMPORTANT: We are not responsible if a package is undeliverable because of missing, incomplete, or incorrect destination information. We do our best to avoid errors by verifying the shipping information with every customer in the order confirmation sent immediately after purchase. Costs to reship the package in such cases will be invoiced to the customer.

C'est La Vie is not responsible for destination country tax and/or duty charge that may incur. Customers will be held accountable for any restrictions, duties, taxes, and any other fees collected from the destination country, prior to ordering. We will not be responsible for any Duties, Taxes, or Customs fees under any circumstances.

If the order arrives at your country and...

  • The customer refuses to accept the package.

  • No attempt is made in the country of destination to deliver the package.

  • The Customer refuses to accept the package.

C'est La Vie reserves the right to abandon the package and will not be responsible for any refund.